Question of the month: is Compassana free of charge for patients and service providers?

The short answer is yes and no. The long answer is the app is free, but Compassana Med Cockpit is not.

Joy Weichhart

29. February 2024

Doctor and patient
As such, Compassana creates a win-win situation for everyone involved. (Image: Adobe)

The Compassana Patient app is free of charge for all app users. Why? This is because it can help reduce healthcare costs and prevent rules from being broken in the long term. It not only benefits patients, but also health professionals and insurance companies.

As far as health professionals are concerned, it is important that their patients use healthcare apps. Using the Compassana Patient app not only enhances the quality of treatment and safety, but also boosts patient satisfaction in the long term. This is because patients can use the app to positively influence, track and play a role in their own course of treatment.

It is almost inconceivable that an app that allows you to do everything in one place can be free of charge. Yet, that is indeed the case. This is because by using Compassana, costs can be reduced across the entire healthcare system in the long run. How does it work?

  • As a patient, Compassana enables you to stay in touch with your treatment team and provide them with information at any time.
  • You can save all your important information in the app and share it with your treatment team. Sending and receiving notifications directly within the app means you have everything to hand in one place, even in the event of an emergency or while you are on holiday.
  • You have your medication with you all the time. In an emergency, even specialists who do not know you can quickly and easily obtain information on your medical history. This saves time, money and guarantees peace of mind for everyone involved.
  • In addition, there will be fewer false insurance claims. As a patient, the insurance guide helps you to choose the right first point of contact and to proceed according to your insurance plan.

What do service providers pay? All health professionals are eligible to join Compassana's open ecosystem. In doing so, these professionals are committed to maintaining an informed and proactive relationship with patients, thereby promoting multidisciplinary cooperation across the Swiss healthcare system.  
For example, in return for paying a contribution towards costs, partners in the ecosystem can use the app to exchange secure messages with their patients and offer appointments. which can be booked directly within the app. Since January 2024, service providers have also been able to access the Compassana Med Cockpit. As a patient, you can share the information you have saved in the app directly with your health professionals so that they can view your reports, lab results and medication. Why is this important? As a patient, you can pay a contribution towards your treatment. This is because up-to-date information is a prerequisite for top-quality and safe medical treatment.

As such, Compassana creates a win-win situation for everyone involved. Download the Compassana Patient app now and use it to save your latest medical information.