Question of the month: How does the symptom check in the Compassana app work?
Patients can now analyse their symptoms in the Compassana app. They receive an initial assessment and recommendation for the treatment of their complaints quickly, regardless of time and place.

The symptom check in the Compassana app supports patients in making decisions and initiating initial measures.
In our hectic everyday lives, we often only notice complaints, i.e. symptoms, when we come to rest. This often happens in the evening or at the weekend, when we gradually withdraw from the stress of our daily routine. We sit at home, outside of surgery opening times, and ask ourselves whether the complaints we now perceive are dangerous. Do they require treatment or can wait and see? We ask ourselves whether we need to see a doctor or whether we can treat the symptoms by other means, for example at home. Here’s where the symptom check in the Compassana app changes the game.
- The AI-based symptom check by Ada Health asks for all the important details relating to your symptoms.
- It includes risk factors and secondary diseases in the assessment.
- It shows you how likely a disease is based on the symptoms you describe.
- It provides you with background knowledge on the various diseases.
- And best of all, it gives you an indication of when you should seek medical help.
Completed symptom checks are stored in your Compassana app, and you may share them with your telemedicine provider as a basis for your consultation. All Compassana users registered via Helsana SSO, Groupe Mutuel SSO or email can already use the symptom check today.
Conclusion: The symptom check is a simple and free tool to help you make decisions for your health. You quickly receive a recommendation for your next steps and can track which symptoms occur more frequently.