Question of the month July 2025: What is the advantage of communicating with specialists via the Compassana app?
Making a quick phone call or sending an e-mail to your doctor’s surgery might sound straightforward, but it is often more complicated than you think: it can involve having to wait a long time on the phone, using unsecured transmission channels or the inability to keep track of previous enquiries.
The Compassana app offers you a safe and structured channel with which you can maintain direct contact with your health care professionals.
The advantages at a glance:
- Secure communication that complies with data protection regulations: you can use the Compassana app to exchange messages, documents and images with your treatment team that comply with the EU General Data Protection Regulation (GDPR) – without the need for complex encrypted e-mails.
- Everything in a single place: no more e-mails or text messages in different locations: the app provides a clear and comprehensible overview of all past messages.
- Saves you time and increases efficiency: organise questions or submit findings digitally without any hassle - no waiting on hold or needless visits to the doctor’s surgery.
- Treatment support: from prescription enquiries and questions about medication to arranging appointments: the app keeps your treatment team up to date at all times.
