Showcasing our technology partners: HIN

Health Info Net AG has been ensuring that communication in the Swiss health care system complies with data protection regulations since 1996. How does HIN help to make sure that data is shared securely across the Compassana ecosystem?

Thomas Künzli

13 February 2024

HIN's product boxes
HIN and Compassana: A strong collaboration in terms of data exchange. (Image: HIN)

Read on for the next in the series of profiles of our technology partners. Today, we would like to showcase a company that has been facilitating the exchange of confidential data in digital form for more than 25 years, and is therefore regarded as the standard for health professionals in Switzerland: Health Info Net AG (HIN).

HIN safeguards patient data and makes secure communication in the Swiss health care system possible. And this is how it goes about it: the company operates what is known as the HIN Vertrauensraum (trusted space), which can only be accessed by members of the HIN community. Members – health professionals and institutions – are issued with one or more electronic identities (eID) when they sign up to HIN. This HIN identity is the most widely used eID in the Swiss health care and social services sector. The HIN trusted space enables members to conveniently use HIN’s own services or access HIN-protected third-party applications, such as hospital referral portals. The most well-known HIN service is HIN mail, which HIN members can use to send encrypted e-mails.

“We are committed to providing a health care system that allows health professionals to benefit easily and securely from the opportunities that digital collaboration offers. It is a pleasure to work with partners who share this vision.”
Manfred Züger, Senior Key Account Manager at HIN

Both HIN and Compassana are working towards making it easier for health professionals to communicate and cooperate electronically – both with each other and with patients – while also complying with data protection regulations. This was successfully achieved within the scope of a joint project to develop Compassana Med and the Compassana patient app: this means that by integrating Compassana Med into the HIN platform, health professionals can use their existing HIN identity to log in to the service quickly and easily. Cooperation within the context of the patient app also makes it possible for health professionals and patients to communicate with each other directly within the app via HIN while complying with data protection regulations: a secure communication channel is automatically created for each user in the background. If a health professional sends an email to this address, patients can simply read it in the app.