Question of the month: How can medication and prescriptions be reordered?

The ‘reorder medication’ and ‘renew prescription’ functions have been available in the Compassana app since December. This is how they work.

Joy Weichhart

28 January 2025

The new ‘Reorder medication’ function is shown on three smartphones. You select the medication and choose the status of the prescription.
With a current prescription, you can easily send your medication to your home. (Image: NS)

With the Compassana app, patients can order their medication easily and, above all, more securely via the app. The existing Compassana medication list is used as a basis. And the best thing is, patients decide for themselves whether they want to reorder their medication from their GP’s office, their favourite pharmacy or online.

Safe and easy medication and prescription reorders

With the help of the free Compassana app, patients can store their most important health information and have it at hand at all times. Whether they are at the GP, a specialist or in an emergency, all the relevant information is available.

One of the most important pieces of treatment information is medication. This is recorded in the Compassana patient app. The list now also serves as the basis for reordering medication and prescriptions.

And this is how to reorder medication or a prescription with Compassana

  • Save your doctor's office or pharmacy as a favourite (only necessary the first time).
  • Enter your medication list by scanning the barcodes on the packaging or the QR code of an eMediplan.
  • Select your medication and click Reorder & renew.
This is how you reorder medication in the Compassana app. (Video: NS)

The advantages

  • Easy reordering of medication
  • No dosage errors thanks to selection from an existing list
  • Medications can be obtained wherever you want (at the practice, pharmacy or online)
  • Renewing prescriptions works the same way as reordering medication

Conclusion: With Compassana, patients can order their medications and prescriptions easily and, above all, securely from the desired practice or pharmacy.