Question of the month: Can people working for Bluespace Ventures AG access patients’ information?

Employees cannot access medical data. The only information that can be accessed is the master data of registered users, which is used to provide support in response to support enquiries.

Samira Würsch

28 July 2026

A silver padlock holds a bright red plastic chain that runs diagonally across a light blue background. The padlock hangs near the upper right corner, while the left side of the image is empty. — Employees cannot view health data. The only information they can access is the master data of registered users, which is used to assist them with support requests. (Image: Adobe Stock)

Only authorised helpdesk staff can access the names of registered users. No other employees are authorised to do so. Confidential information and medical data cannot be accessed under any circumstances. For more information, please see this blog post on data protection at Compassana: Trust is the starting point for everything or our Privacy Policy.

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